Integrations lets analysts compose repeatable workflows and expose approved flows to the agent. A flow remains under analyst control: it must be built and published before it can run.
Main flow
- Define input
- Connect actions
- Configure controls
- Test flow
- Publish and run
- Define the workflow input and desired output.
- Connect actions in the required order.
- Configure credentials, permissions and failure handling.
- Test with non-sensitive data, then publish the flow.
- Run it from the interface or ask the agent to run the published workflow.
Change control
Editing a published workflow can change future results. Review dependencies, version important flows and keep secrets out of visible case content.